cosima Solutions’ application outsourcing services are cost-effective and built on the right mix of onshore, nearshore and offshore resources. Significantly, the success of our application outsourcing services is also assured by the collaborative engagement model seen at two levels,
1. Functional and Technical support.
Level 1 deals with Help Desk Services.
Level 2 and 3 deal with configuration changes, code maintenance, bug fixes, custom enhancements and developments.
Post implementation audits – Review and optimize performance bottlenecks.
Additional module implementation
2. SAP Basis support
Data base maintenance, system administration, and user management
The main differentiators of our application outsourcing services include, proven methodology, track record of meeting predefined service level agreements, and near shore service centres.
cosima Solutions’ is SAP certified provider of solution implementations that are based on established methodologies. We bring the following benefits through our SAP application outsourcing services.
- Significant reduction in IT operating expenses
- ROI is maximized by improving performance of application portfolio
- Business efficiency and continuity are assured by system and data availability, performance, functionality and integrity
- Provide a flexible business strategy